Terms and Conditions


Business Address: Village Tulanj Qadeem, P/O Seni Gumbat, District Kohat, Pakistan
Contact: Phone: 03409353480 | Email: info.kohatmobile@gmail.com

Welcome to Kohat Mobile Zone. By purchasing products or services from us, you agree to the following Terms and Conditions. Please read these terms carefully before engaging with our business.

1. General Terms

  • Kohat Mobile Zone specializes in selling mobile phones and accessories.
  • By accessing or using our products and services, you accept these terms in full.

2. Orders and Payments

2.1. Placing an Order

  • Orders can be placed in person, via phone, or email.
  • All orders are subject to product availability.

2.2. Payments

  • Payments must be made in full at the time of purchase unless otherwise agreed.
  • We accept cash, bank transfers, and digital payments.

2.3. Pricing

  • Prices are subject to change without prior notice. However, confirmed orders will honor the agreed price.

3. Product Warranty

  • All mobile phones and accessories are covered by the manufacturer’s warranty. Warranty terms and duration vary by brand and product.
  • Warranty claims must be processed through the authorized service centers of the respective brands.

4. Returns and Refunds

  • Please refer to our Refund Policy for detailed terms regarding returns, exchanges, and refunds.
  • Items must meet return conditions, including being unused and in original packaging, with proof of purchase.

5. Shipping and Delivery

  • Please refer to our Shipping Details for comprehensive information regarding delivery services.
  • Delivery times are estimates and may vary due to unforeseen circumstances.

6. Product Usage

  • Customers are responsible for using products according to the manufacturer’s guidelines.
  • Kohat Mobile Zone is not liable for damages resulting from misuse, improper handling, or unauthorized repairs.

7. Privacy and Data Protection

  • Kohat Mobile Zone values your privacy and handles your personal information according to our Privacy Policy.
  • We will not share your personal data with third parties without your explicit consent, except as required by law.

8. Limitation of Liability

  • Kohat Mobile Zone is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our liability is limited to the value of the purchased product or service.

9. Force Majeure

  • We are not responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, or government actions.

10. Governing Law

  • These terms are governed by the laws of Pakistan.
  • Any disputes will be resolved in the courts of Kohat, Pakistan.

11. Amendments to Terms

  • Kohat Mobile Zone reserves the right to update or modify these terms at any time. Changes will be communicated through our store, email, or other channels.

12. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

  • Phone: 03409353480
  • Email: info.kohatmobile@gmail.com

Thank you for choosing Kohat Mobile Zone. We are committed to providing quality products and exceptional service.